Digital delivery

Better outcomes through digital delivery 

Digital and technical excellence are at the core of our delivery, and by adapting with agility we continue to innovate and help our clients overcome the complex challenges they face. 

Digital skills, technology, solutions and processes help us to use information in ways that add value for our clients, their customers, and our own people. Project delivery and whole-life asset performance are supported by: 

Our team 

Across our global network, we train, equip and share knowledge to ensure our teams adopt a digital-first mindset and are skilled in the use of digital tools. We are a connected business and the core strength of our people – problem-solving, creating and managing – is augmented with technology.  

Our process 

Productivity, innovation and learning are empowered by robust processes. We have long been at the forefront of industry in developing and improving the processes required for digital working, collaboration and information management, and for the development of digital solutions.  

Our platform and solutions 

All our engineering projects are delivered digitally.

We use a 'map plus model' approach, combining geographic information systems (GIS) and building information modelling (BIM). This provides a platform for digital twins that can give improved understanding of contexts and conditions, challenges, needs and opportunities, enabling better decisions to be reached, faster. Our map plus model approach uses connected data environments to collaborate seamlessly with partners and clients.

We support a growing portfolio of our own and third-party digital solutions that add value for our teams and clients. Our solutions are 'enterprise-ready', easy to access and integrate, secure and scalable to different project sizes and needs. Our platform enables new solutions to be rapidly designed, prototyped, built and improved.  

Our responsible use of AI 

Over the last decade we have been regularly using AI through machine learning to measure and improve costs, time, safety and carbon. Today, we are increasingly harnessing the power of generative AI: as more information becomes accessible we are employing AI to filter and tailor it to specific needs.  

We are committed to responsible AI, ensuring it's ethical, transparent, and sustainable deployment, fostering trust and long-term success (see our policies). That's why our use of AI is underpinned by rigorous protocols and frameworks for information management, which are regularly reviewed.  

These build on strong existing systems for knowledge management, which support our global network of subject matter experts, knowledge managers and project teams. Every step of the way, we remain focused on data security, keeping our own and our clients' data safe.