Delivering excellence

Delivering excellence

We value excellence in every dimension of our business.  

And we are continuously seeking opportunities to improve what we do and how we do it, to add value and boost outcomes for our people, clients and society. 

But to achieve this, it is necessary to have the right working environment, the quality and consistency of delivery, and the opportunity to innovate and raise the bar higher.  

Excellence in people  

Progress, drive and excellence are embedded in our business as core PRIDE values, alongside respect and integrity. 

Where people live these values they can thrive, which is why we are focused on creating an equitable, accessible and inclusive working environment.   

By demonstrating technical excellence it can take people from early career professional to the very top of our company, and our career development programme is set up to nurture this key attribute. 

Excellence in projects  

Our approach to project delivery is informed by expertise from across our global network, and it is focused on embracing the complex challenges our clients face.  

From the outset we consider the connections, dependencies and influences between projects and the world around them.  

Getting the balance right between infrastructure, services, the natural environment, business and society is key to delivering the right benefits to our clients and the communities they serve.  

This unified approach to project delivery brings together the right people, partners, processes, technology and data to achieve excellence for our clients.  

Our model builds on project experience, iterative learning and continuous improvement to enable project teams to rapidly and efficiently achieve best-in-class performance, including through the use of innovative digital solutions which are an integral part of technical excellence.  

Excellence in innovation  

We established a support and development framework to guide innovations, from inception through to implementation at scale, which eventually became part of our business as usual.  

In 2023 we strengthened this framework so that we can bring forward an increasing number of innovations for the benefit of our clients. 

Our framework has been recognised by the British Standards Institution (BSI), who awarded us their Kitemark certification for innovation management.   

150 years of excellence and innovation

Our story