Operations and maintenance
Infrastructure assets are built to last decades, but population growth, urbanization, and climate change can put them under significant strain.
Managing assets so they continue to perform well, meet customer expectations and regulatory standards, and adapt to changing demands and conditions requires a holistic, lifecycle approach.
Through digital tools, organizational capability, careful planning, proactive maintenance, data-driven investment, and strategic asset renewal, you can strike the right balance between service provision, customer satisfaction, revenue, and profit.
Long-term asset management combines economics and engineering with good practice standards and frameworks to deliver better outcomes — and that’s where we can help.
What can we do for you?
We have extensive expertise and experience in asset management. We can help manage risks, maximize business opportunities, support organizational capability, create a digital asset management infrastructure, and deliver on sustainability ambitions — while reducing overall costs.
Our asset management expertise is combined with a rich heritage in engineering and infrastructure delivery, along with an ability to bring domain knowledge from across our global network to solve even the most complex challenges.
Optimize lifecycle performance
Our approach to asset management optimizes the whole-life performance of individual assets and integrated asset systems for the benefit of owners, operators, and customers. We also focus on building the organizational capabilities and strengths that are required to plan, invest in, create, operate, maintain, adapt, and dispose of or renew assets.
Cultivate best practice
Best practice asset management requires people, processes, and technology to work as one around a common purpose and agreed objectives. Through a joined-up approach, our asset management specialists provide the clarity and focus required to meet fast changing demands from customers and regulators as well as to address external risks such as climate change.
Introduce integrated planning
Our integrated planning turns strategy into action, supported by targets for and measurement of performance. It addresses the creation, extension, improvement or optimization, renewal, repair, and maintenance of individual assets, with awareness of their importance to asset systems and wider systems-of-systems.
Provide data analysis and digital support
Data enables you to analyze, model and visualize the status, condition, capacity, and efficiency of your assets. Our digital solutions and tools enable the effective collection, management and use of data to support decision making, investment planning, and performance monitoring. This includes developing digital twins of physical assets to optimize performance and unlock the true value of assets.
Help manage risk
We build adaptive resilience so that avoidable losses can be better anticipated and acted upon, ensuring a quick recovery from those that cannot be avoided. This involves risk and criticality analysis, scenario planning, recovery planning, and business continuity planning. Our specialists will develop route maps to reduce risk exposure, achieve change, and realize opportunities so that investment decisions can be taken with confidence.
Ensure continuous improvement
The ability to evolve, innovate, manage risk, and deliver better value, even as your organization and operating environment change, makes for continuous improvement. To achieve this, we can help set performance targets and create systems for measuring, scoring, and reporting progress as well as benchmark performance against peers, identify best practice, and distill learning points.
Boost climate resilience
We help owners, operators, and investors have confidence that their infrastructure can withstand and recover from the extreme weather events in a way that minimizes disruption and repair costs and protects performance. We developed the Physical Climate Risk Assessment Methodology (PCRAM), an open-source resource, to assist asset owners and operators in investing strategically and confidently to protect their assets and businesses from climate change.
Northern Line extension, London, UK. The building information model (BIM) we developed for London Underground’s newest line contains information on every individual asset, including materials, supplier, structural properties, cost, carbon, maintenance, and replacement schedules. (Credit: Transport for London)
Optimizing operations and maintenance for long-term success
We work with asset owners, operators, and investors to understand risk and enhance lifecycle decision making, helping you to improve asset performance, increase customer satisfaction, and save money.
Our experience
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Asset management and compliance (AMC) programme, Heathrow Airport, UKA changing regulatory regime required Heathrow to develop a more joined-up approach to asset management maturity and capability across different business functions. We supported the design of the AMC program by blending asset management best practice with managing successful program methodology.
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Elizabeth Line, London, UKTo prepare the line for passengers, we integrated more than 50 distinct operational technology and business support systems into a single, cohesive architecture to allow for informed decision making. The integrated systems and information architecture we established enables the operator to be predictive and proactive, while obtaining the maximum value and life from its assets.
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Managing street lighting assets, Cumbria, UKCumbria County Council’s lighting team required a new system to effectively manage and maintain the county’s street lighting assets. We worked with the council to develop an asset management system, called Brite, a bespoke deployment of our Moata Geospatial software, to aid in the cost-effective management and operation of lighting assets.
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Northern Line extension, London, UKThe building information model (BIM) we developed for London Underground’s newest line contains information on every individual asset, including materials, supplier, structural properties, cost, carbon, maintenance, and replacement schedules. The model provides the capital’s transport agency, Transport for London, with a database to manage the assets efficiently over their 120-year lifespan.
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Nuclear decommissioning program, UKWe are supporting the UK’s Nuclear Decommissioning Authority to improve asset management capability across four site license companies, with particular focus on the management of risks and opportunities for cost savings. We are doing this through repeated asset management maturity reviews against the PAS 55/ISO 55000 frameworks.
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Translink, Northern IrelandWe helped public transport operator Translink to transform its asset management in a way that would make the biggest difference to performance, asset resilience, and passenger safety. Its asset management practices now align with PAS 55/ISO 55000, the internationally recognized suite of standards for asset management, and enable the operator to address its most important asset renewal and maintenance needs and risks each year, and its supply chain to invest with confidence.
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West Virginia transportation asset management plan, USAWe helped the West Virginia Division of Highways to use data to manage its assets better. Our software analyzes historical data to identify deteriorating road surfaces and bridges.
Geospatial
Receive insights in real time from onsite sensors using web-based GIS mapping software. Geospatial is a mapping and analysis solution that enables diverse project teams to view project data and collaborate. Its functions range from geospatial planning and route alignment for linear infrastructure such as roads, railways, power lines and pipelines, to the management of stakeholder relationships.
